Privacy Policy

Rising Shine Sun Soft (Private) Limited
📍 Plaza No 9, Street No 2, Al Fateh Market, G-9/3, Islamabad
📧 info@risingshine.online
📞 03025447099

1. Introduction

Rising Shine Sun Soft (Private) Limited respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following details:

Name
Phone number
Email address
Company/business information
Billing and payment details

Technical Information

IP address
Browser type
Device information
Pages visited and usage data

Project Information

Content, images, and documents you provide for project development
Credentials required for integrations (hosting, domain, payment providers)

3. How We Use Your Information

We use collected data to:

Provide and manage services
Process payments and invoices
Communicate project updates
Improve website performance
Provide technical support
Comply with legal obligations

4. Data Sharing

We do not sell or rent your personal information.

Your data may only be shared with:

Payment processors
Hosting providers
Domain registrars
Legal authorities (if required by law)

Only necessary information is shared for service functionality.

5. Data Security

We implement appropriate security measures including:

Secure server connections (SSL)
Limited staff access
Encrypted credentials storage

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to:

Improve user experience
Analyze traffic
Remember user preferences

You can disable cookies in your browser settings.

7. Third-Party Services

Our services may integrate third-party platforms (payment gateways, APIs, hosting providers).
We are not responsible for their privacy practices, and users should review their policies separately.

8. Data Retention

We keep your information only as long as necessary to:

Complete services
Maintain business records
Comply with legal requirements

You may request deletion after project completion where legally permissible.

9. Your Rights

You have the right to:

Request access to your data
Request correction of incorrect information
Request deletion of your data
Withdraw consent for communication

To request, contact us via email.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

12. Contact Us

For any privacy-related concerns:

Rising Shine Sun Soft (Private) Limited
📧 info@risingshine.online
📞 03025447099